Privacy and Cookie Policy
Effective Date: 11 April 2025

Welcome to The Village Klerksdorp website at www.thevillageklerksdorp.co.za (“we”, “us”, or “our”). We are committed to protecting your personal information and respecting your privacy. This Privacy and Cookie Policy explains how we collect, use, and protect your data, in accordance with the General Data Protection Regulation (GDPR) and applicable South African privacy laws.

1. What Information We Collect

We may collect the following personal data when you use our website:

  • Name and contact details (e.g., email, phone number)

  • Location and device data (via cookies or forms)

  • Preferences or feedback you voluntarily submit

  • Website usage data (IP address, browser type, pages visited)

We collect this information when you:

  • Fill out forms or contact us

  • Subscribe to newsletters or updates

  • Interact with our website or social media pages

  • Participate in competitions, surveys, or promotions

2. How We Use Your Data

We only use your personal information when the law allows us to. Common uses include:

  • Responding to enquiries or requests

  • Providing updates about centre news, events, or promotions

  • Improving our website’s functionality and user experience

  • Complying with legal obligations or defending legal claims

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

3. Legal Basis for Processing Data

Under the GDPR, we rely on the following legal bases to process your data:

  • Consent – when you opt-in to receive marketing or cookies

  • Contract – when you engage with us or request information

  • Legitimate interests – for analytics, website improvement, and customer engagement

  • Legal obligation – for compliance with laws and regulations

4. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. After that, we will securely delete or anonymise your information.

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access – request a copy of your data

  • Right to rectification – correct any inaccurate data

  • Right to erasure – request deletion of your data

  • Right to restrict processing – limit how we use your data

  • Right to data portability – transfer your data elsewhere

  • Right to object – stop us from using your data in certain ways

  • Right to withdraw consent – unsubscribe from communications

To exercise any of these rights, please contact:

RG Prinsloo
📧 RPrinsloo@broll.com
📍 103 Buffelsdoorn Rd, Wilkoppies, Klerksdorp, 2571

6. Cookies

Our website uses cookies to enhance your browsing experience and collect analytical data. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential cookies – needed for website functionality

  • Analytics cookies – help us understand how the site is used (e.g., Google Analytics)

  • Marketing cookies – track engagement for promotions

You can manage or disable cookies through your browser settings. By continuing to browse the site, you consent to our use of cookies, unless you’ve disabled them.

7. Third-Party Services

We may use third-party providers for analytics, email campaigns, or embedded content (e.g., Google Maps, social media plugins). These third parties may collect data in accordance with their own privacy policies.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, firewalls, and secure access controls.

9. International Data Transfers

If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

10. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page and, where appropriate, notified to you.

Last updated: 11 April 2025